Delivery
United Kingdom Postage Rates
​Simply Stitch is based in the United Kingdom.
Below are the postage rates for the UK, Nothern Ireland and Channel Islands
​
​Order Value Standard Service
​Standard Goods £3.50
​
Patterns only £1.50​
​
Over £50.00 FREE
​
​Click and Collect
At store is available to select at checkout. Please allow 2 to 4 days to collate your order. Please leave a telephone contact number at checkout
​
Simply Stitch reserves the right to notify you if postage costs are significantly higher than the rate indicated due to the bulk, weight value of the item/s being shipped.
If the size/weight of the order is significantly lower than the rate charged, we will at our discretion, refund the overcharge
Orders for large large quantities of fabric cut to order may take longer to process but we will advise you if this is the case. Please provide a daytime telephone number should we need to speak to you about your order
​
Standard Service
You should receive your order with in 2 to 4 working days. Our working days are Monday to Friday, excluding Bank Holidays. All orders received after 12 noon will be processed the next working day.
​
Overseas Orders​
For all overseas countries, please contact us before placing your order to confirm postage costs​
Returns
If you are unhappy with your purchase you can return it within 14 days from receipt.
It must be in its original condition. Please email to inform us of the return and the reason. Please note however, that we not accept returns of fabric, wadding etc. that has been cut to your specific requirements.
You are responsible for the cost of returning the goods, including loss or damage.
​
If goods are damaged, defective or incorrect on receipt, please email us to advise of the problem. We will discuss arrangements for rectifying the problem.
We will refund your delivery charges and the original purchase price of the faulty goods.
These terms do not affect your statutory rights
Refunds
Refunds will be made to the original method of payment only